FAQ

1. What products can I find at ALAFSTORE?

At ALAFSTORE, we offer a wide range of products including electronics, fashion, home essentials, beauty items, gadgets, and much more. Our goal is to be your one-stop shop for all your needs.

2. How can I track my order?

Once your order is confirmed, you'll receive a tracking number via email or SMS. You can use this number on our "Track Order" page to view real-time shipping updates.

3. What payment methods do you accept?

We accept multiple secure payment options including credit/debit cards, mobile money, bank transfers, and cash on delivery (where available).

4. Can I send a request of a specific product in ALAFSTORE?

Yes you can suggest us a specific product that you wanted and we will list it in our ALAF STORE within 24 to 48 working hours

5. What is your return and refund policy?

If you're not satisfied with your purchase, you can return it within 7–15 days (depending on the product category) for a full refund or exchange, provided it’s in original condition. Please review our full return policy for details.

6. Do you offer nationwide delivery?

Yes! ALAFSTORE offers fast and reliable delivery across the country. Delivery times may vary based on your location, but we always strive to get your order to you as quickly as possible.